Everything you need to know about how baje9 collects your personal information, why it is stored, and when it may be shared with third parties — all explained here in plain language.
Key Takeaways
Quick Overview
Baje9 takes your privacy seriously. We work every day to uphold each of the commitments outlined below.
This privacy policy applies to all users of the baje9 platform. By browsing the baje9 website, creating an account, or using any of our services, you agree to the terms of this policy.
We understand that personal information is a sensitive matter. That's why baje9 has always operated on a "minimum necessary data" principle — we only collect what we genuinely need to provide our services.
Baje9 collects the following types of information:
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity-Related | Full name, date of birth, NID number | Yes (KYC) |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | Mobile banking number, transaction history | Yes (for payments) |
| Device & Browsing | IP address, device type, browser | Automatic |
| Gaming Activity | Bet history, game logs, session duration | Automatic |
| Communication Records | Support chat and email conversations | Optional |
Baje9 uses your information for the following purposes:
Baje9 does not sell your information. However, limited data may be shared with third parties in specific circumstances to provide our services:
The baje9 website uses cookies. Cookies are small data files stored in your browser that help enhance your experience.
Cookies can be disabled from your browser settings, though some features may not function properly as a result.
Baje9 does not retain your data indefinitely. Each type of data has its own defined retention period:
Baje9 uses multiple layers of technology to protect your data:
Keep in mind — no one can guarantee 100% security on the internet. That's why you should keep a strong password, enable 2FA, and never share your login details with anyone.
As a baje9 member, you have the following rights regarding your own information:
You can request to see all the information we hold about you. We will respond within 30 days.
If any of your information is incorrect or outdated, you can update it through your account settings or by contacting support.
You can request the deletion of any data we hold that is not required for legal compliance.
You can request that your data not be used for specific purposes — particularly analytics or marketing.
You can request an export of your data in a standard format (CSV or JSON).
If you are not satisfied with how we handle your data, you can file a complaint directly at support@baje9.net — we will respond within 7 business days.
Baje9 is strictly not intended for anyone under the age of 18. We do not knowingly collect personal information from individuals under 18.
If a minor has accidentally created an account and it comes to our attention, the account will be closed immediately and all collected data will be deleted.
Baje9 reserves the right to update this Privacy Policy at any time. When changes are made:
Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any privacy-related questions, requests, or complaints, please contact us:
We typically respond to data-related requests within 7 business days. Complex requests may take up to 30 days.
Related Documents
Before registering on any platform online, it is natural to ask — what happens to my information? At baje9, answering that question is part of our responsibility.
Baje9 needs your information because without it, we cannot provide a secure, personalised experience. OTP verification requires a mobile number; KYC cannot be completed without a national ID. That said, we only collect what is genuinely necessary — nothing more.
Gaming logs and session data are stored for two main reasons — first, to verify outcomes in the event of a dispute, and second, to identify unusual patterns as part of responsible gaming practices.
Many platforms sell user data to advertisers. baje9 does not — this falls outside our business model entirely. We believe that trust, built over time, is our most valuable asset.
For payment providers, we share only the information necessary to complete a transaction. Game providers such as Evolution or Pragmatic receive only an encrypted token — never your name or mobile number.
You can manage your contact details, marketing email preferences, and cookie settings directly from your account settings. If you believe any information is incorrect or was shared in error, email support@baje9.net and we will act promptly.
Enabling two-step verification (2FA) is the single most important step you can take to protect your account. With 2FA active, even a compromised password won't be enough to access your account. You can turn it on in just a few seconds from your Account Settings.
In the event of a data breach, baje9 will notify affected members within 72 hours. We will clearly communicate what data was exposed, what steps you should take, and what actions we are putting in place. We have a strict no-concealment policy.
At baje9, the joy of playing should never be overshadowed by security concerns — that's what we stand for. We do everything we can to protect your data, and we can handle the rest together.
Have a question?
SSL-secured, no data sales — baje9 takes your safety seriously. Register now and get started with your welcome bonus.
For individuals aged 18 and above. Please play responsibly.